E-Government as a Key Factor for the Efficiency of Public Administration: Evidence from the Visegrad Group

Domazet, Ivana and Marjanović, Darko and Subić, Jonel (2025) E-Government as a Key Factor for the Efficiency of Public Administration: Evidence from the Visegrad Group. International Review, 1-2. pp. 133-141. ISSN 2560-3353

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Abstract

The modernization and digitalization of administrative procedures are key elements of e-government development, as they improve the efficiency, accessibility, and transparency of public services. This paper analyzes the development of e-government through public services, information, and communication between governments and private individuals, businesses, and other stakeholders via digital technologies, especially the Internet. The study covers the countries of the Visegrad Group (Czech Republic, Slovakia, Hungary, and Poland). Officially available data from the United Nations (UN e-Government Knowledgebase) served as the basis for the secondary research. The time frame of the study extends from 2010 to 2024. The research results show, firstly, that the observed group of countries is at the bottom of the EU ranking, and secondly, that Poland has improved its level, while the other V4 countries are lagging behind in the development of e-government.

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